Here is a video guiding you through the process of registering for the site, creating profiles and adding mirrors:
Q. How can I change my password to something more memorable?
A. To change your password click here or find the new link on the My Mirrors page. The system will ask for your email and send you a link which will allow you to set a new password. You do not need to accept the password the system gives you, instead delete what is in the box and type in your own. The system will show you the strength of the password*.
Q. Can I download the memories I have created?
A. We are working on this but in the meantime you can select print and then instead of printing you can select “create PDF” and download the file which you can then email to others. Below are some pictures illustrating how this is done in Google Chrome, note this this may look different on your operating system and you may need to install Adobe Acrobat Reader if the option to create a PDF does not appear (you will also need Acrobat to read a PDF).
Q. Help! I’ve found a problem / I can’t log in / Why won’t this stupid site work?
A. This website has been created by volunteers, so there are likely to be a few issues. Please email [email protected] if you have any problems and I’ll try to get back to you.
Q. I have a suggestion / I have some expertise and would like to help.
A. With such a small team feedback is essential. As webmaster I cannot test for every eventuality so if you find any bug please let me know. Alternatively if there are features you would like to see added please get in contact!
Finally if you have any expertise and could free some spare time get in contact! We can benefit from a huge range of skills including organisational skills, copywriting, WordPress development, user testing, publicity and more. If you’d like to help out email [email protected] or [email protected]
Whatever skills you have they’ll probably be useful somewhere. We are a voluntary organisation, so funding is limited but we can offer gratitude and experience.
*If you want a secure password it should be at least 12 characters long and contain symbols such as £ # % & *. Feel free to write down your username and password as a hacker is very unlikely to get at a written record, but avoid keeping passwords on your computer as these could be vulnerable.
Fed up with difficult to remember passwords? I recommend password management software like Lastpass, which will remember all your usernames and passwords for you, will suggest secure passwords and test your security.